Shipping and Returns

 

We try our best to offer you the greatest possible purchasing experience.

We believe in human interaction and communication.

In case of a question, you are more than welcome to contact us directly:
Liisu Arro, or Eero Talvistu, or general e-mail.

However, we understand that it is also beneficial for both parties to have agreed on something standard prior to the action.

Therefore we have prepared the following documents:
Refund Policy, Privacy Policy, Terms of Service.

Please be aware that since porcelain is a very delicate product, we are using the most effective transportation option and this might expand the delivery time up to 14 days. In case of a broken product, we will send you a new one free of charge. Please contact us immediately. Limited period may apply due to different couriers' regulations.